Thank you for shopping at SAYMIRTH!
At SAYMIRTH, every product is made to order and created specifically for you. We take pride in delivering quality graphic apparel and want you to be satisfied with your purchase.
Please review our return and refund policy before placing an order.
1. All Sales Are Final
Because our products are made to order, we do not accept returns or exchanges for change-of-mind purchases or customer ordering mistakes.
We do not accept returns or exchanges for:
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Choosing the wrong size
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Selecting the wrong color or design
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Changing your mind after purchasing
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Ordering the wrong item
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Personal preferences or dissatisfaction unrelated to a product defect
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Minor color differences caused by screen settings
Please review the product description, size chart, color options, and order details carefully before completing your purchase.
This policy does not affect any rights you may have under applicable consumer protection laws.
2. Damaged, Defective, or Incorrect Items
We understand that issues can occasionally occur during production or shipping.
If your order arrives damaged, defective, misprinted, or incorrect, we are happy to help.
Eligible issues may include:
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Damaged or torn products upon delivery
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Significant printing defects
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Incorrect designs or products
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Incorrect sizes or colors compared with your confirmed order
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Missing items from your order
Please contact us within 7 days of receiving your order so we can investigate and resolve the issue promptly.
Requests submitted after this period will be reviewed individually, and this timeframe does not limit any rights required by applicable law.
3. Photos and Unboxing Videos
To help us review your claim, please provide:
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Your order number
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A brief description of the issue
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Clear photos showing the defect or incorrect item
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Photos of the packaging and shipping label, when relevant
We recommend recording a video while opening your package, especially if the packaging appears damaged.
An unboxing video can help us investigate shipping damage or product issues more quickly, but it is not required to submit a valid claim.
4. Replacements and Refunds
If we confirm that your item arrived damaged, defective, or incorrect, we will offer an appropriate resolution.
Depending on the circumstances, this may include:
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A free replacement of the affected item
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A full or partial refund, where appropriate
You will not be charged additional shipping fees for a replacement provided because of our error or a confirmed product defect.
Refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
5. Return Shipping
For confirmed damaged, defective, or incorrect items, customers are generally not required to return the original product unless we specifically request it.
If a return is necessary, we will provide instructions and cover reasonable return shipping costs for verified defects or fulfillment errors.
Please do not send any products back without contacting us first.
6. Order Cancellations and Changes
Because orders may enter production shortly after payment, cancellation or modification requests must be submitted as soon as possible.
We will try to accommodate your request before production begins.
Once an order has entered production, cancellations or changes may no longer be possible.
7. Lost or Missing Packages
If your order has not arrived or tracking indicates a delivery issue, please contact us.
We will review the shipment details and work with our fulfillment or shipping partners to investigate.
Confirmed lost shipments will be handled according to the circumstances and applicable consumer protection laws.
8. How to Request Assistance
If you experience a problem with your order, please contact our customer support team.
SAYMIRTH — Customer Support
Website: https://saymirth.com
Please include your order number and relevant photos so we can assist you efficiently.
We appreciate your understanding and thank you for supporting SAYMIRTH.
Wear Your Words.